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Resource page for residents of the City of Naga. Quickly access City Hall services, find addresses and contact information on departments and offices, schools and universities, and much more.

Featured City Services

The links below provide guides to city government services that directly benefit residents of Naga City. Browse through this page or use the search form below.  You may also click on the link to the Naga City Citizen’s Charter section, which provides a more complete list of the services the Local Government Unit (LGU) provides.

City Social Welfare Development Office
Housing and Settlements Development Office (UPAO)
City Social Welfare Development Office
City Health Office
Solid Waste Management Office
City Mayor’s Office
Metro Public Employment Service Office
Office of the Senior Citizens Affairs Office

More Services


Naga City People's Mall (Tenants/Stall Holders)

Bicol Central Station (Tenants/Stall Holders)


Naga City Citizen's Charter

View the entire Citizens Charter: 5th Edition)

Online Services Portal

Conveniently access services, pay your taxes and other fees, and get your permits through the City Government of Naga’s online transaction portal.

January to March 2023

SM City Naga [ Mondays to Fridays | 10:00 AM - 4:00 PM]
Vaccines Available: Pfizer and Sinovac
Sequence Available: Primary Dose (1st and 2nd Dose) | Booster Doses (1st and 2nd Booster Doses)
▪️ 1st Booster Coverage: 18 years old to Senior Citizens - Three (3) months from 2nd Dose 12 to 17 years old - Five (5) months from 2nd Dose ▪️ 2nd Booster Coverage: 18 years old to Senior Citizens - Four (4) months from 1st Booster Dose.
Walk-ins accepted.

Accessing Information

Freedom of Information Ordinance

Through Ordinance 2021-014 (The Freedom of Information Ordinance of Naga City), citizens of Naga are armed with a mechanism through which they can request for information and file any complaint.

Feedback and complaints

Email comments and complaints

Email the office concerned, copy furnished the City Mayor and i-Governance Program.

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Contact information on government offices and other resources.

List of Emergency Numbers in the City of Naga which includes Central Command Center, CDRRMO,
Fire, Ambulance and Rescue, Police, Hospital, Weather links, and Streetlight