🆘 What Help Is Available?
If you’re facing a crisis—whether it’s medical, financial, or emotional—the CSWDO is here to help. Assistance is available for:
⚰️ Burial Assistance
For immediate family members of the deceased.
🍱 Food & Transportation
For those who are:
- Stranded or in conflict situations
- Victims of theft
- Traveling for medical treatment (up to 2 people if patient needs support)
- Visiting or retrieving a deceased relative
💊 Medical Assistance
Includes:
- Medicines not available in city health facilities
- Lab tests and medical procedures
- Help with costly hospital bills
🏚️ Emergency Shelter
For victims of fire, demolition, or typhoon.
🎓 Educational Assistance
For indigent students who can’t afford full school expenses.
📋 Who Can Apply?
Any individual or family in Naga City with limited resources and facing a difficult situation.
✅ What You Need to Bring
Here’s a quick checklist based on the type of help you need:
| Type of Assistance | Requirements | Where to Get Them |
|---|---|---|
| Burial | Death Certificate, OSCA/PWD/Solo Parent ID, Affidavit of Residency (if death occurred outside Naga) | Local Civil Registrar, OSCA, PDAO, PAO |
| Food & Transport | Police blotter (if theft), Medical certificate (if traveling for treatment) | PNP, CHO, NCH, BMC |
| Medical | Prescription, Lab request, Certificate of Indigency, Hospital bill | Concerned hospital, CHO/NCH |
| Shelter | Certification from Barangay and Bureau of Fire Protection | Barangay, BFP |
| Education | Certificate of Indigency, School assessment, School ID, Voter’s ID | Barangay, School, COMELEC |
📝 How to Apply (Step-by-Step)
| Step | What You Do | Who Helps You | Time |
|---|---|---|---|
| 1️⃣ Register | Sign your name in the CSWDO logbook | Social Welfare Volunteer | 1 min |
| 2️⃣ Interview | A social worker will assess your needs | CSWDO Social Workers | 3 mins |
| 3️⃣ Eligibility | Staff prepares a Certificate of Eligibility | Admin Staff | 3 mins |
| 4️⃣ Signature | You sign the certificate | Admin Staff | — |
| 5️⃣ Assistance | CSWDO provides financial help or refers you to partner services | Admin Staff | 5 mins |
⏱️ Total time: approx. 12 minutes