Individuals may convey their complaints, feedback, and requests for services on all aspects of city government operations via e-mail. Improving access to the city government by individuals through various information and communications technology (ICT) tools is part of the i-Governance’s objective to continually engage Nagueños in governance mechanisms so that the city government can enhance operations and improve service delivery.
The City Mayor and the i-Governance Program Office track and monitor complaints sent through text or e-mail.
STEPS:
- Send an e-mail to the office concerned (Please refer to the City Government directory for a list of e-mail addresses).
- Furnish the City Mayor (mayor@naga.gov.ph) and the i-Governance Project Office (igov@naga.gov.ph) a copy of your e-mail.
This is for monitoring purposes. - Reply made within 24 hours from receipt of e-mail