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THE NAGA CITY COUNCIL

Sangguniang Panlungsod Ng Naga

PREVIOUS ORDINANCES (1948-2022)

9th Sangguniang Panlungsod (30 June 2007 – 30 June 2010)

ORDINANCE NO. 2008-092

“ORDINANCE INSTITUTIONALIZING THE i-SERVE PROGRAM (INNOVATIVE SERVICE AND VALUE ENTITLEMENT PROGRAM), A QUALITY SERVICE ASSURANCE PROGRAM OF THE CITY GOVERNMENT OF NAGA BY GRANTING CERTAIN PRIVILEGES TO QUALIFIED NAGA CITY RESIDENTS THRU THE NAGA CITY PRIVILEGE CARD

Category: Government; New Politics and People Empowerment and Senior Citizens and Persons with Disability
Principal Authors/Sponsors: Hon. John G. Bongat
Enacted: November 11, 2008

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Summary/Additional Info:
Summary: This ordinance formally establishes the “i-Serve Program” (Innovative Service and Value Entitlement Program) as a quality service assurance initiative of the Naga City Government. The program aims to streamline and improve the delivery of basic city government services through a unified, computerized information system. A core component is the “Naga City Privilege Card,” an exclusive lifetime ID card issued to qualified city residents, granting them a range of free or discounted services and privileges from various city government offices and participating private establishments.

Related Resource:
Past officials of the City of Naga 1945-2022

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