Veterinary Services

Department/Office: City Veterinary Office
Classification: Simple
Type of Transaction: G2C - Government to Citizens
Who May Avail: Any client

About the Service

The City Veterinary Office provides veterinary services for dogs, cats, poultry and livestock. Veterinary services cover consultation and vaccination against Rabies, Newcastle Disease, Hemorrhagic Septicemia and Hog Cholera). The office also caters deworming, castration, treatment (for dogs, cats, poultry and livestock), as well as pregnancy diagnosis for large ruminants.

Clients may bring their pets directly to the CVO for check-up, deworming, vaccination and treatment. In case of services for livestock, clients may request that services be scheduled in their area.

FOR MASS VACCINATION/ BARANGAY ACTIVITY:

  • Letter request
  • Pet must be 3 months old up and apparently healthy
<!--

FOR MASS VACCINATION/ BARANGAY ACTIVITY:

  • Letter request
  • Pet must be 3 months old up and apparently healthy
[/if] -->

Steps

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

  1. Request for Services

Go directly to the CVO, bringing along your pet for anti-rabies vaccination

*For schedule if house call.

2. CVO personnel will register your pet in the record book.

P

3 minutes









CVO personnel

 

3. Interview/ Assessment

Veterinarians will conduct a physical examination if the animal is fit for vaccination.

 

5 minutes

DR. JUNIOS J. ELAD, JR.

CGDH I
City Veterinary Officer

DR. MARILEE P. LINGUA
Agricultural Technologist

 

4. Preparation and administration of anti-rabies vaccine.









10 minutes

DR. JUNIOS J. ELAD, JR.
CGDH I

City Veterinary Officer

DR. MARILEE P. LINGUA
Agricultural Technologist

TRAINED VACCINATORS

5. Clients will pay for the animal vaccination, registration and licensing fee (City Ordinance 2006-025).

6. Issuance of vaccination card and official receipt.

P 75.00 walk-in

P 135.00

housecall


3 minutes




ROMEO M. ABANTE

Revenue Collection Clerk II



TOTAL

P 75.00 walk-in

P 135.00

housecall

21 minutes

 

CONSULTATION, DEWORMING, TREATMENT

  1. Go directly to the CVO, bringing along your pet for check-up, deworming and treatment

2. CVO personnel will register your pet in the record book.

 

2 minutes

CVO PERSONNEL

 

3. Veterinarians will take the animal's medical history, conduct a physical examination and give tentative diagnosis.

Free


30 – 40 minutes

(depending on the case)

DR. JUNIOS J. ELAD, JR.

CGDH I
City Veterinary Officer

DR. MARILEE P. LINGUA
Agricultural Technologist

 

4. Veterinarians will provide the owner relevant information on the case of the animal, treat and prescribe medicine for home medication.

Varies depending on the medications


25 minutes

 

TOTAL

 

1 hour and 7 minutes

 

DOG AND CAT CASTRATION

  1. Go directly to the CVO, bringing along your pet for castration.

* Pet must be 4- 6 months old up, apparently healthy, fasted for 6 hours)

* Bring:  cotton, alcohol, betadine, blade, surgical gloves.

2. CVO personnel will register your pet in the record book.

P

2 minutes




CVO PERSONNEL

 

3. The veterinarian will conduct a physical examination and administer anesthetic.

 

20 minutes

DR. JUNIOS J. ELAD, JR.

CGDH I
City Veterinary Officer

DR. MARILEE P. LINGUA
Agricultural Technologist

Animal Handlers

 

4. The animal handler will prepare the animal for surgery.

 

5 minutes

Animal Handlers

 

5. The veterinarian will perform the surgery.

 

30 minutes

DR. JUNIOS J. ELAD, JR.

CGDH I
City Veterinary Officer

DR. MARILEE P. LINGUA
Agricultural Technologist

 

6. Veterinarians will provide client education on post-surgery management especially wound management.

 

10 minutes

DR. JUNIOS J. ELAD, JR.

CGDH I
City Veterinary Officer

DR. MARILEE P. LINGUA
Agricultural Technologist

TOTAL

 

47 minutes

 

STRAY ANIMALS CATCHING AND SURRENDER

  1. Client request to conduct stray animal catching in their respective area/ or request for animal surrender

2. The Dog Pound Team will conduct animal catching in the requested area.

If Surrender: CVO personnel will ask for client’s information and contact details.

 

2 hours

 

 

Depending on the availability of the Dog Pound Team

GILBERT G. CASILI
Administrative Aide I (Casual)

ALLAN N. MANGUIAT
Administrative Aide I (Casual)

NOEL U. TANGUILID
Administrative Aide I (Casual)

FROILAN S. NAVARRO Operator II

REDEMPTION OF IMPOUNDED ANIMAL

  1. Clients will inquire to CVO or directly go to Naga City Pound located at City Nursery, Carolina, Naga City.

*Bring any identification of your pet.

2. CVO personnel/ City Pound Attendant will assist the client and will release the animal.

  

FROILAN S. NAVARRO Operator II

Dog Pound Personnel

 

3. Collection of payment and issuance of official receipt

P 200.00 per day

P75.00 if anti-rabies vaccination is to be updated.


3 minutes

ROMEO M. ABANTE

Revenue Collection Clerk II

JAY CAMBRONEO

Revenue Collection Designate

TOTAL

P 200.00 per day

P75.00 if anti-rabies vaccination is to be updated

  

DEWORMING/ VITAMIN ADMINISTRATION/ COWLICKS IDENTIFICATION/ BRANDING/ REGISTRATION OF LARGE ANIMAL

  1. Client request for the above services.

Clients are required to prepare the venue for the activity and provide a Restraining chute.

2. CVO will schedule when and where to conduct the activity.

 

8 hours 

(may vary depending on the number of animals)

Administrative Staff

 

3. CVO personnel will conduct deworming, vitamin administration, cowlicks identification and branding of Large Ruminant.

 

2 minutes

FROILAN S. NAVARRO Livestock Inspector Designate

GILBERT G. CASILI
Administrative Aide I (Casual)

ALLAN N. MANGUIAT
Administrative Aide I (Casual)

Job Orders

 

4. The Livestock Technician will give the signed cowlicks identification form to the owner of the animal.

 

30 minutes

FROILAN S. NAVARRO Livestock Inspector Designate

5. Owner will go to the City Treasurer’s Office, bringing the following requirement:

  • Barangay certificate of Animal Ownership
  • Cowlicks identification form signed by veterinarian or Livestock Inspector

6. Assigned Personnel for Large Animal Registration (City Treasurer’s Office) will  issue the Large Animal Ownership Certificate and Official Receipt.

P 50. 00

8 hours 

(may vary depending on the number of animals)

Local Revenue Collection Clerk 

City Treasurer’s Office

TOTAL

P 50.00

16 hours and 30 minutes

 
For inquiries, pls. contact: Dr. Johann Michael Sales /Acting City Veterinarian
Address:

City Veterinary Office
Maharlika Highway, Del Rosario, Naga City

HELP US SERVE YOU BETTER!

If you have recently transacted with this office, we'd like to know how it went, This Client Satisfaction Measurement (CSM) tracks the customer experience of government offices. Your feedback will help this office improve its services. Clicking on the link will redirect you to a survey page.

THE NAGA CITY iGOVERNANCE OFFICE