Transport assistance is a service provided by the Naga City Motorpool to barangay officials, concerned citizens and City Government departments / offices requiring transportation whether within or outside the city.
Types of delivery services:
A letter of request specifying the service needed.
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Submit letter of request to the personnel in-charge at the City Mayor’s Office for approval. | 2. A job order is prepared and issued. | P | 5 minutes | CITY MAYOR’S OFFICE |
3. Submit the approved request to the personnel in-charge at the SWMO. | 4. The Transport Dispatcher records the request and checks the availability of vehicle. | 3 minutes | HEYDEE C. REOLOPE Casual Admin. Metro Aide I (Acting Transport Dispatcher) ANNABEL PERAN Designated Alternate Dispatcher (Job Order) | |
5. Notation of the Motorpool The Chief of the Motorpool evaluates the request and endorses the same to the transport dispatcher. | 2 minutes | Engr. JOEL P. MARTIN CGDH-I, SWM Officer I | ||
6. Dispatching / Scheduling The Transport Dispatcher assigns a driver who coordinates with the requesting person / office | As per request | Service Drivers: DOMINGO C. LORIA CHRISTIAN O. ALANO RODOLFO B. EDUARDO Jr. ANDREW FRANCIS D. PADILLA NOEL A. FRANCISCO RONALD GREG DV. AGUILA ZOILO DJ. OBAL SAMUEL B. BEA | ||
TOTAL | P | 10 minutes | ||
Roxas Ave., Concepcion Pequeña, Naga City

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THE NAGA CITY iGOVERNANCE OFFICE