The public may request for certified true copies of documents from the Sangguniang Panlungsod.
These documents include ordinances, resolutions, minutes of deliberations, committee reports, and other official records on file.
| What you need to prepare:
Letter Request or duly filled-up Request Form specifying the document needed. |
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 2. Receive and record request. | 1 minute | SUZETTE C. MARTINEZ | |
3. Approval of Request The City Vice Mayor/ SP Secretary approve the request. | 1 minute | CECILIA B. VELUZ DE ASIS GIL A. DE LA TORRE SP Secretary II | ||
4. Assigned staff prepare the document requested, and determine the fees and charges based on existing ordinance. | 1 minute | SUZETTE C. MARTINEZ CRISTINE G. APIN Administrative Officer II | ||
5. Payment of Fees Proceed to the City Treasurer’s Office to pay the prescribed fees. | Local Revenue Collection Officer CITY TREASURER’S OFFICE | |||
6. Present the OR and get requested copy of document/s. | 7. Release the documents requested. | 1 minute | SUZETTE C. MARTINEZ | |
TOTAL | 4 minutes | |||
206 – 2/F Main City Hall Bldg., Naga City Hall Complex, Juan Q. Miranda Ave., Concepcion Pequeña, Naga City

If you have recently transacted with this office, we'd like to know how it went, This Client Satisfaction Measurement (CSM) tracks the customer experience of government offices. Your feedback will help this office improve its services. Clicking on the link will redirect you to a survey page.
THE NAGA CITY iGOVERNANCE OFFICE