Issuance of Certified Copy of Birth, Marriage or Death Records

Department/Office: City Civil Registry Office
Classification: Simple
Type of Transaction: G2C - Government to Citizens
Who May Avail: Document owner, Spouse, Children, Parents, Siblings or any authorized person. Please refer to the PSA Memo Circular No. and the Data Privacy Act of 2012.

About the Service

Civil Registry documents such as birth, marriage & death certificates may be availed by securing a certified transcript or photocopy from the office. The mode of issuance of such documents may also be done in Security Paper (SECPA). A Security Paper is a marked short size (8 x 11½) paper that is being printed only by the Bangko Sentral ng Pilipinas for official use of the National Statistics Office (NSO) Local Civil Registry Offices (LCROs) in photocopying or printing registry documents. Foreign embassies require the submission of Security Papers by Visa applicants.

Naga City Civil Registrar’s Office is one the offices in the Bicol Region authorized to issue Security Paper per Memorandum of Agreement executed by the City Government of Naga and the National Statistics Office on October 12, 2000.

For travel Abroad P300.00/copy
SECPA 300.00/copy
Birth Certificate Fee 50.00/copy
Marriage Certificate Fee 50.00/copy
Death Certificate Fee 50.00/copy

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

DOCUMENT OWNER

  • Valid ID with signature and photo

OTHER THAN THE DOCUMENT OWNER

  • Authorization Letter/Special Power of Attorney (SPA), specifically:
  • Indicated the intent to secure Civil Registry Document from the City Civil Registry Office
  • Indicate the type of document to be requested, number of copies & the specific details of the document to be requested
  • Valid ID of the Document Owner/Authorized person, with signature and photo.





  • Document Owner/Nearest Kin/Guardian

Please refer to the Data Privacy Act of 2012 and PSA Memo Circular No. 2019- 5 posted at Window 3

Steps

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Request.

Fill out request slip and submit it to EIC.

Present valid ID and Authorization Letter / SPA (if not document owner)

2. Receives the request slip, valid ID / authorization letter.

 

2 minutes

WINDOW 3


MURIEL D. LIM

Data Encoder

(Job Order)

 

3. Verification

Verifies availability of the civil registry document in the computer database.


If the record is not found in the computer database a diligent manual search is done.

 

2 minutes





30 minutes

WINDOW 3


MURIEL D. LIM

Data Encode

(Job Order)


ROY C. MALANYAON

Data Encoder

(Job Order)


NICK D. NACARIO

Administrative Aide I

(Casual)




4. Issuance of the Order of Payment.

Issue Order of Payment.

  

WINDOW 3


MURIEL D. LIM

Data Encoder

(Job Order)


ROY C. MALANYAON

Data Encode

(Job Order)

5. Payment of Fees

Pay the required fees.

6. Receives the
payment and issue O.R.

see Fees Above


1 – 20 minutes

Local Revenue Collection Officer CITY TREASURER’S OFFICE

7. Record of Request

Present the O.R. and request logbook.

8. Record the  request and O.R.

 

2 minutes

WINDOW 3


MURIEL D. LIM

Data Encoder

(Job Order)

 

9. Preparation of Requested Civil Registry Documents.

Prepares the certified copy of the requested civil registry document.

 

10 – 20 minutes

NICK D. NACARIO

Administrative Aide I

(Casual)


VANESSA S. MARISCAL

Administrative Aide I

(Casual)

ROY C. MALANYAON
Data Encoder
(Job Order)

 

10. Approval of the requested Civil Registry Document

Review, approve and signs the requested certified copy of civil registry records.

 




2 – 3 minutes

MA. LOURDES P. ALVAREZ

Registration Officer I


MA. MIA B. ORDOÑEZ

Registration Officer IV


MARIA DOLORES P. DE LOS REYES

CGDH I

(City Civil Registrar)

11. Issuance of Certified Copy.

Signs the logbook and receive the document.

12. Record and
      release the    
      requested
      document.

 

1 minute

WINDOW 3


MURIEL D. LIM

Data Encoder

(Job Order)

TOTAL

P

1 hour and 20 minutes

 
For inquiries, pls. contact: Mrs. Ma. Dolores P. de los Reyes | CGADH I / City Civil Registrar
Address:

City Civil Registrar’s Office
109 – G/F Main City Hall Bldg., Naga City Hall Complex, Juan Q. Miranda Ave., Concepcion Pequeña, Naga City

Contact Number:
☎ PLDT: +63-54-871-2050 (Local: )
☎ GLOBE: +63-54-205-2980 (Local: )

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