The City Engineer’s Office (CEO) / Office of the Building Official acts on citizens’ complaints about violations in building construction and other building related concerns. Action may be taken on buildings and other structures which have already been completed or are still undergoing construction.
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CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. File Complaint Submit a letter of complaint to the Office of the Building Official. | 2. The letter complaint is forwarded to the Building Official for notation then forwarded to the Chief Enforcer for appropriate action. | A maximum of 5 minutes | CEO Receiving Staff | |
3. Schedule of Inspection. Staff schedules inspection in the afternoon of the day the report is received. CEO Inspector inspects the reported building or structure subject of the complaint and checks if there is a violation of the Building Code. | 1/2 day The day after the | ENGR. ELMER T. ALBO ENGR. GREGORY D. MORENO ENGR. NELSON B. PRILLES ARCH. JOHN DARYL M. MARTINEZ Architect I (COS) | ||
4. Issuance of Notice
| 10 minutes | |||
5. The Building Official may set / conduct hearings with both parties | 1 hour | ENGR. ALEXANDER N. CANING CGDH I / Acting Building Official | ||
6. Endorsement to City Legal Office If after 3 notices, the violator still has not conformed to the provisions of the Building Code, the case is endorsed to the City Legal Office for proper legal action. | 10 minutes | |||
TOTAL | P | 5 hours and 25 minutes | ||
City Engineer’s Office, 106 – G/F Main City Hall Bldg., Naga City Hall Complex, Juan Q. Miranda Ave., Concepcion Pequeña, Naga City
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THE NAGA CITY iGOVERNANCE OFFICE