Citizens Charter Main
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DOT Accreditation Support and Coordination

Department/Office: Investment and Tourism Promotions Office
Classification: Highly Technical
Type of Transaction: G2B - Government to Businesses
Who May Avail: Business Establishments

About the Service

To maintain the competitive edge of Naga as a premiere tourism destination over other destinations in the region, and to ensure that tourism enterprises attain high quality of standards and service, this office shall provide assistance and guidance in the compliance of establishments with DOT accreditation and regulations.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

ACCOMODATION ESTABLISHMENTS

  • Duly accomplished application form 
  • DTI / SEC registration
  • Valid Mayor’s Permit
  • Proof of Comprehensive General Liability  Insurance


  • Department of Trade and Industry (DTI)
  • City Treasurer’s Office (CTO)

TRAVEL AND TOUR SERVICES

  • Duly accomplished application form 
  • DTI / SEC registration
  • Valid Mayor’s Permit
  • Proof of working capital


  • Department of Trade and Industry (DTI)
  • City Treasurer’s Office (CTO)

FOOD AND BEVERAGE ESTABLISHMENTS

  • Duly accomplished application form 
  • DTI / SEC registration
  • Valid Mayor’s Permit



  • Department of Trade and Industry
  • City Treasurer’s Office (CTO)

ALLIED SERVICES (SOUVENIR SHOPS, SPAS, ETC.)

    • Duly accomplished application form 
    • DTI / SEC registration
    • Valid Mayor’s Permit
  • DOH license (for spas)



  • Department of Trade and Industry (DTI)
  • City Treasurer’s Office (CTO)
  • Department of Health (DOH)

Steps

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

  1. Submission of duly-accomplished application form and documentary requirements.

2. Receive request and conduct initial interview.

P

10 – 15 minutes

JOSEPH JEDEL T. ROMERO
Tourism Opt. Assistant
(COS)


AIROLL V. MENESES
Administrative Aide
(Job Order)

 

3. Assessment and evaluation of submitted requirements.

 

Within 3 days of submission

Concerned personnel

 

4. Submission of application forms and documentary requirements to DOT regional office.

 

Within 2 days of assessment

JOSEPH JEDEL T. ROMERO
Tourism Opt. Assistant
(COS)

 

5. Assessment and inspection of establishment by DOT regional office personnel with assistance from ACTO.

 

Within 2 weeks of submission to DOT

Concerned personnel

 

6. Awarding of DOT accreditation certificate to establishment.

 

Within 4 weeks of submission of complete requirements

JOSEPH JEDEL T. ROMERO
Tourism Opt. Assistant
(COS)


AIROLL V. MENESES
Administrative Aide
(Job Order)

TOTAL

P

6 weeks, 5 days and 15 minutes

 
Investment and Tourism Promotions Office
For inquiries, pls. contact: Mr. Reuel M. Oliver | Acting Executive Director
Address:

202 – 2/F Main City Hall Bldg., Naga City Hall Complex, Juan Q. Miranda Ave., Concepcion Pequeña, Naga City
Alternative Email: ncib@naga.gov.ph

Contact Number:
☎ PLDT: +63-54-871-2050 (Local: )
☎ GLOBE: +63-54-205-2980 (Local: )
Citizens Charter Main
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