|
||||||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Request for the Service Go to HSDO and inform the Department Head or his Assistant Head of Office about the details of the request | 2. The Head of Office or his Deputy attends to the request and endorses the client to the project officer of the site where she resides for the details of other requirements that he/she needs to accomplish and submit | 3 - 5 minutes | ENGR. ROLANDO S.I. CAMPILLOS CGDH I Housing & Settlement Devt. Officer I ROWENA V. BALISNOMO, Administrative Officer V | |
3. Brings the receipts of lot payment made to counter-check with office record (for fully paid beneficiary). | 4. Assessment clerk counterchecks the receipts of lot payment of the beneficiary with the office record and computes any deficiency in payment found for reimbursement or additional payment for fully paid beneficiary. Checks the record list of beneficiaries for those who are requesting for contracts and other Deeds. | 5 – 10 minutes | EDMUND M. MARTINEZ-Draftsman II-Assigned-Assessment Clerk | |
5. Pays Certification for Full Payment fee at the City Treasurer’s | 6. Prepares Certificate of Full payment for fully paid beneficiaries | P 50.00 | 3 – 5 minutes | City Treasurer’s Office |
7. Produce the necessary Building Permit | 8. Request the beneficiary to produce the necessary Building Permit of the constructed dwelling/house | ENGR. ROLANDO S.I. CAMPILLOS CGDH I Housing & Settlement Devt. Officer I ROWENA V. BALISNOMO, Administrative Officer V | ||
9. Prepares the Deed of Sale or Deed of Usufruct, Contract to Sell, etc. | 15 – 20 minutes per document / contract | AIMME F. ALBA- Clerk II | ||
10.Signs the particular Deed of Absolute , Contract to Sell or any other legal documents conveying the right to own, possess or use the property | 11. Endorses to the City Mayor for his signature and to the City Legal Office for notarization | 1 - 3 days | City Mayor Office City Legal Office | |
12. Receives the document from the office | 13. Releases the document to the beneficiary | 1 - 3 minutes | AIMME F. ALBA-Clerk II | |
TOTAL | P50.00 | 3 days and 40 minutes | ||
G/F 1 Edukasyon Building, Naga City Hall Complex, Juan Q. Miranda Ave.,
Concepcion Pequeña, Naga City

If you have recently transacted with this office, we'd like to know how it went, This Client Satisfaction Measurement (CSM) tracks the customer experience of government offices. Your feedback will help this office improve its services. Clicking on the link will redirect you to a survey page.
THE NAGA CITY iGOVERNANCE OFFICE