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Certificate of Indigency

Department/Office: City Social Welfare Development Office
Classification: Simple
Type of Transaction: G2C - Government to Citizens
Who May Avail: Individuals or client whose birth certificate and other documents in the Local Civil Registrar have typographical errors or discrepancies Individuals or clients who wants to avail of free legal services at the Public Attorney’s Office Individuals or clien

About the Service

A certificate of indigency is issued for clients who are financially incapable of shouldering fees and who will avail of the services of the Local Civil Registrar (LCR), the Public Attorney’s Office (PAO) for free legal services and other government and non-government organizations’ welfare agencies

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

For Local Civil Registrar

  • Barangay Certificate of Indigency

  • Barangay

For Public Attorney’s Office

  • Certificate of Indigency
  • Certification of Non-Property Holdings
  • Certificate of Non-Income Tax Filer

  • Barangay
  • City Assessor’s Office
  • BIR

For Schools and Government Hospitals

  • Certificate of Indigency
  • Certification of Non-Property Holdings
  • Certificate of Non-Income Tax Filer

  • Barangay
  • City Assessor’s Office
  • BIR

Steps

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Registration


Write your name and the purpose of the visit on the logbook.

 


1 minute

SOCIAL WELFARE VOLUNTEER

on duty

 

2. Interview


You will be interviewed by CSWDO Personnel to get pertinent information. The result of the interview is written on the certificate being requested.











5 minutes

EDEN T. SAN ANDRES

Social Welfare Officer I


EVANGELINE S. MANALO

Social Welfare Officer III


MARILOU M. PALACIO

Social Worker (COS)


JEANETTE B. ALARCON
Social Welfare Office I


SHIELA P. CONDENO

Project Development Office II

 

3. Home Visit


Home visit follows, if necessary.

 

1 hour

EDEN T. SAN ANDRES

Social Welfare Officer I


EVANGELINE S. MANALO

Social Welfare Officer III


SHIELA P. CONDENO

Project Development Office II


MARILOU M. PALACIO

Social Worker (COS)


JEANETTE B. ALARCON
Social Welfare Officer I

 

4. Preparation of Certificates


CSWDO personnel prepare the certificate of indigency in 2 copies.

 


2 minutes

GLORIA Z. RODRIGUEZ

Administrative Aide I


MERGIE C. ASPA
Administrative Aide I
(Casual)


NIÑO ANGELO O. NAVIA
Administrative Aide

(Job Order)

 

5. Approval and Release of Certificate


CSWDO Chief approves the certificate of indigency. Client receives his copy.

 



1 minute





ANNABEL SJ. VARGAS

CGDH I

CSWD Officer

TOTAL

P

1 hour and 9 minutes

 
City Social Welfare Development Office
For inquiries, pls. contact: Mrs. Annabel SJ. Vargas /CGDH I
Address:

City Social Welfare Development Office
G/F Social Development Center, Naga City Hall Complex, Juan Q. Miranda Ave., Concepcion Pequeña, Naga City

Contact Number(s):
☎ PLDT: +63-54-871-2050 (Local: 3040)
☎ GLOBE: +63-54-205-2980 (Local: 3040)
Citizens Charter Main
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